BigLucky Cookies Policy

At BigLucky, we use cookies and similar tracking technologies to enhance your experience while browsing our website. This Cookies Policy explains what cookies are, how we use them, and the choices you have regarding their use. Big Lucky is operated by White Star B.V., a company incorporated under the laws of Curacao, and we are committed to being transparent about how we handle your data across biglucky.com.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and provide you with a smoother, more personalised experience. Whenever you visit Big Lucky Casino, cookies help us understand how you interact with our platform, which pages you visit, and how long you spend on our site.

Cookies can be classified as either "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them manually. Our BigLucky platform uses both types to ensure our services function properly and to improve the overall user experience.

How We Use Cookies at BigLucky

We use cookies for a variety of purposes, all aimed at making your time with us more enjoyable and secure. Our BigLucky Casino website relies on cookies to remember your login details, so you don't have to re-enter your BigLucky login credentials every time you visit. This means you can access biglucky casino login pages more efficiently and pick up right where you left off.

• We use essential cookies to enable core website functionality, including secure biglucky casino login and account access
• We use performance cookies to analyse how visitors use our site and identify areas for improvement
• We use functionality cookies to remember your preferences, such as language and currency settings
• We use advertising and targeting cookies to deliver relevant promotions, including welcome offers and cashback deals
• We use analytics cookies to track traffic patterns and measure the effectiveness of our marketing campaigns

Essential Cookies

These cookies are strictly necessary for our website to function correctly. Without them, certain features—such as secure BigLucky login, session management, and cashier transactions—would not work as intended. We do not require your consent to use essential cookies, as they are fundamental to delivering our services to you.

Performance and Analytics Cookies

We at BigLucky use performance cookies to understand how our website is used, which pages are most popular, and where visitors may encounter difficulties. This data helps us make continuous improvements to our platform, ensuring that your experience navigating big lucky slots and other game categories remains smooth and enjoyable.

Functionality Cookies

Our Big Lucky platform uses functionality cookies to remember choices you've made, such as your preferred currency (NZD, EUR, USD, or supported cryptocurrencies) and language settings. These cookies ensure that when you return to our site, your preferences are already in place, saving you time and effort.

Advertising and Targeting Cookies

We may use third-party cookies from advertising partners to show you relevant offers based on your browsing behaviour. For example, if you've shown interest in our welcome bonus or 10% Cashback Weekend promotion, you may see related advertisements when browsing other websites. These cookies also help us measure the success of our marketing efforts and avoid showing you repetitive or irrelevant content.

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party providers—including analytics services, payment processors, and advertising networks—who may place their own cookies on your device when you visit BigLucky Casino. These third parties have their own privacy and cookie policies, and we encourage you to review them for further information on how they handle your data.

Our BigLucky team does not control the cookies placed by these third parties, but we carefully select partners who demonstrate a commitment to data protection and comply with applicable regulations. If you have concerns about specific third-party cookies, we recommend reviewing the relevant provider's own cookie policy.

Managing Your Cookie Preferences

You have full control over how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences or settings menu. You can choose to accept all cookies, reject certain categories, or delete cookies that have already been stored on your device.

• You can adjust your browser settings to block or delete cookies at any time
• You can use private or incognito browsing modes to limit cookie storage
• You can opt out of targeted advertising cookies through industry opt-out tools
• You can manage cookie consent preferences directly through our cookie banner when you first visit our site

Please note that if you choose to disable or block certain cookies, some features of our website—including your ability to complete a BigLucky login or access personalised offers—may not function as intended. We recommend allowing essential cookies to ensure the best possible experience while using our services.

Cookies and Mobile Browsing

Big Lucky Casino operates exclusively through desktop and mobile browsers, with no downloadable app currently available. As a result, cookies play an especially important role in maintaining your session and preferences when accessing our platform via mobile devices. Whether you're browsing on iOS or Android, our BigLucky website uses HTML5 technology combined with cookies to deliver a seamless experience across all supported devices.

How Long Do Cookies Last?

The duration for which cookies remain on your device depends on their type and purpose. Session cookies are automatically deleted once you close your browser, while persistent cookies may remain active for periods ranging from a few days to several months or longer. We periodically review our cookie usage to ensure that retention periods align with the purposes for which they were collected.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of biglucky.com following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding our use of cookies, please don't hesitate to reach out to our support team. We at Big Lucky are here to help clarify any aspect of this policy and ensure that you feel confident about how your data is handled while using our services.

• Email: support@biglucky.com
• Live Chat: Available 24/7 directly through our website
• Help Centre: Visit our FAQ section for additional guidance

We value your trust, and protecting your privacy remains a top priority for our BigLucky team. By continuing to browse our platform, you acknowledge that you understand and accept our use of cookies as outlined in this policy.